Letters, emails and website reviews
My backyard feels like an oasis in the middle of the desert! It's beautiful. I'm so impressed with JNR from the sales/design consultant in the beginning, the workers and the office staff in the middle, and the owner at the end. They really have a great team working there.
When I called to schedule an appointment for a free estimate the office staff was very friendly and timely. They emailed me a photo of the sales guy so I would know who to expect on my appointment! That gave me a great feeling knowing that this company cared enough to do that. He listened to my requests offered suggestions and even had samples to help me choose what would eventually be used in the yard. I choose to go with artificial turf and DG in the planter areas with a small amount of concrete work. I was limited with my time frame of when the work needed to be completed and they finished before I expected.
The products used are amazing and the installation was superb! JNR communicated with me through every step and never made me feel like I was wondering when or what was going to happen next. Thanks so much to Jeff, Chris, Jonathan, and the rest of the crew that was here everyday! I feel horrible that I didn't get their names. JNR really is the MUST USE company to go to for your landscaping needs! My dogs love it too!
JNR Home Improvements installed a retaining wall, crushed granite and concrete in our backyard. They started and completed the job on time. From the beginning to the finish, they were professional and we highly recommend them. We will be contacting them again when we are ready for our patio
Built a patio cover with can lighting on the house. Marvelous work!
JNR Home Improvements removed my old patio cover and installed our new patio cover and it came out great. My Son and Daughter liked the work and had JNR do a desert landscape at there home. My Son surprised me when he also had a new patio cover installed. All three of us are happy with JNR Home improvements work and would recommend them to friends and family. Larry M.
Great work from JNR, Everyone was great, cement crew, landscaping crew and patio crew, all knew their trade!! Highly recommend JNR!! We get to enjoy our backyard now!! Thanks guys you're awesome!!
Definitely 5 stars!
I contacted many contractors for the job of xeriscaping my front and back yard, pouring a patio and constructing a patio cover and while JNR wasn't the cheapest they seemed the most reliable, had the best ideas for the job I had envisioned and provided the most bang for my buck. John came out to do the estimate and later to work out the plan for everything. Great guy and very knowledgeable about the work JNR could provide.
From concrete to landscaping to patio cover, all the guys who worked on site were just great. They listened to my concerns and followed through with any questions I had. They were all very professional and knowledgeable and courteous. Holly and the other ladies who work in the office have been very nice and helpful in getting the job done as well.
When there was a question about the patio cover I wanted actually fitting with the back of my house, Jerome, the owner, personally came to the site and we worked out a plan to make it all happen. He was also great at listening my other questions and a few concerns regarding the job.
They are also fantastic about following up on any problems that pop up after the work is complete like fixing a blockage in the drip line they installed. Travis came and sorted it all out within an hour and all the plants they installed are very happy.
I'm exceptionally happy with the way the whole job was done and wouldn't hesitate to hire JNR for any future work.
I am so happy with JNR!!! Jeff, Holly, Jermainie, Travis and his crew...EVERYONE I came in contact with was phenomenal. They all went above and beyond! I am so happy with my new backyard!
YELP!***** (Returning customer)
This is the second time I've had JNR out to do landscaping work on my home. Last year they came out and transformed my backyard (it was in really bad shape) into an area that is easily maintained. We just had them back out to do a few small jobs in our yard. So pleased with the results. I would recommend them ( and I have) to anyone. From John who gave us both estimates, to the guys who actually did the work great job. And don't forget Holly in the office, she's a pleasure to talk to. Kudos guys, keep up the good work. Very happy!
Julie W. from Anaverde
We used JNR Home improvements and our patio cover is great!
After a few quotes from other companies, we ultimately chose JNR. Not just for their competitive pricing, but also due to their professionalism & overall friendliness (which was greatly lacking in these other companies). John was great in helping us to navigate through the design & price quote process of our patio cover.
The supplies/materials arrived much quicker than we were expecting, & installation was 2-3 days. The workers were great & so was Jeromie who periodically stopped by to oversee the progress.
The patio cover came out amazing!! We're beyond happy with it & looking forward to actually being able to spend our summer days in our backyard. Highly recommend!
JNR Home Improvements installed a retaining wall, crushed granite and concrete in our backyard. They started and completed the job on time. From the beginning to the finish, they were professional and we highly recommend them. We will be contacting them again when we are ready for our patio cover.
My first contact with JNR was at the Lancaster Home Show. They set up an appointment a week later. We wanted to re-landscape our front yard. We signed a contract on 4/3 & was told it could be 6-8 weeks before they could start. Imagine my surprise when I received a call on 4/11 telling me they were starting on my yard that morning. Well today is 4/13 & they finished today. I love the job they did. Travis & his crew were professional, friendly & efficient. They left the job site clean when they left for the day.
There office girl, Holly, was super friendly, knowledgeable & kept us updated on our job.
If I need any more home improvements, They will be the ones I call.
P.S. Even my dogs liked them & they don't like anybody.
January 19, 2017 ***** 5 Star Review
JNR home improvements did perform a job in our home in 2015. The work was done on time and professionally and my experience with them was an excellent one. They began the project on time and completed it within 3 days, as promised. Two years later almost and we remain happy with their work.
The design process was straightforward and matched the resulting work exactly. I recommend them.
Email received December 1st, 2016
I just wanted to let you know we couldn't be happier with the new turf in our backyard.
I'm afraid I don't remember the name of the supervisor on this project but he was great. He took the time to listen to exactly what I wanted and then made sure it all happened. In fact, the whole crew was top notch.
I love going into our backyard now that everything is "complete"!
I will definitely recommend JNR to anyone looking for this type of work and will give you a call when I'm ready for our next project.
We used JNR Home Improvements to design and construct our backyard. It went from awful to awesome in about a week. We had turf installed, DG walkways and desert-friendly plants with drip irrigation done.
I love looking out at the backyard and knowing I won't have to cut the grass. We get so many compliments when we're entertaining.
We loved the backyard so much, we had our front yard redone about a year later. In the front yard, we removed a tree, added a concrete walkway, more artificial turf, plants, and lava rock. People stop by often to ask who did the work. The fake grass looks so real, most of our neighbors did not notice it wasn't a real lawn.
I highly recommend this company to anyone considering this type of work. The customer service was great and the installation crew worked hard to get things done right.
I had my fake grass put in today, looks great. Rick, Daryl and Richard were my installers and they did a great job. They worked clean and fast, it was nice to have people who know there trade. Thank you very much for a job well done
I recently hired this contractor to landscape my backyard. I would like to say that everyone was very polite and courteous. I had a lot of help from a worker with the sprinkler system, which I new nothing about and he was great helping me with all of this, since I'm the one thats going to run it. They were not the cheapest but they are doing a great job. You know the saying, you get what you pay for.
I had a few landscapers come out and give me a quote for landscaping my front yard. The first one who came was John Nicholson (john@jnrhomeimprovements…) from JNR. He was very professional while making you feel very comfortable with the entire process. I walked the yard with him and he was able to bring my ideas to life by drawing me out a design and then having their in house graphic designer give me a digital rendering. They started work a couple weeks later after I was assisted by Holly at the office with the scheduling. The first day they were here, they rolled deep. They had 7-10 guys here doing the demo and prepping the yard for the future improvements. When it came time for the work to begin Gerry came out and did our stamped concrete patio/ sitting area. It looked awesome and then Classic Curbing came out and did the concrete curbing around the perimeter of the yard. This was John's idea by the way which I think put the yard over the top. Anyway, after the curbing was done they started with the plants and putting down the decomposed granite (DG). John, Jeromie (the owner), and the lead guy on the job were very influential in helping me pick the correct plants and the colors of the DG. After all the big stuff was done I worked with Jeromie to get all the finishing touches right. These guys have a ton of patience and understanding as I'm pretty particular about the way things are done. They were able to meet all of my needs and I am beyond excited about my new home and the look of our yard. Thanks John, Jeromie and the rest of the JNR Home Improvements Team!
When looking for a company to put in a putting green in my backyard, I went through several bids before picking JNR.
They were not the cheapest but Jeff was great in knowing what I wanted - quality. I wanted my putting green to last over time and not feel like miniature golf.
We settled on a price and they kept me in the loop until the time of installation.
The crew came in on a Saturday when it was a blistering 100 degrees here in Santa Clarita Valley.
They even went out and got more decomposed granite when they found out that the area was more than what they thought after the lead and I talked about what I wanted. The lead acknowledged what I wanted made sense and without any dispute, they got the additional materials during lunch break.
The job was completed mid-afternoon and along the way, we talked about the sloping of the greens to make it a bit of a challenge while not making it impossible.
It is now three weeks from the installation and after some rolling back and forth, the greens are rolling about how I wanted for pace.
My wife and I are really enjoying the putting green and I just cooked some tri-tip in the backyard while admiring my putting green which was great.
Very happy with JNR Improvements.
Timeliness, Customer Service, Quality
“From beginning to end, everything went perfectly. And the grass looks beautiful!”
Customer review left on payment site: 6-3-16
We are very happy with our completed project! From start to finish was extremely quick and the workers were really great, friendly and respectful. Carla was very helpful in getting the project started and helping us apply for the HERO program. Jeromie was also great and patient, he put up with all of our changes! We couldn't be happier!
Project Date: January 2016
Project Price: $10,000 - $49,999
JNR Home Improvements did a great job on my drought tolerant landscaping - the crew was fast, efficient and knew what they were doing. I highly recommend this company.
Great work guys. I see why everyone recommended you. I couldn't be happier. Ill be calling for the backyard soon.
I happened to be on The Boulevard for Farmers Market and saw their booth. The sales associate showed me the artificial turf samples and took my information. Thanks to her telling me about the HERO program I can finally enjoy my back yard! The consultation was no pressure which my husband and I appreciate . When we decided to go ahead the longest part of the process was the paper work . Once supplies were ordered the construction took exactly as long as Jeromie estimated! Between demo and the final clean up -5 days!!! We tried 2 rounds of grass and wasted $2k . I wish we had done this sooner. The workers were on time, polite, spoke English and fully cleaned up the job site when they finished. The owner (Jeromie) came multiple times to check on the work and keep us informed. The lead site manager was hard working and polite. I highly recommend this company. I LOVE MY BACKYARD!!!
Project Date: January 2016
Project Price: $10,000 - $49,999
JNR is the best contractor we ever had!
The whole crew was very friendly and knowledgeable about the different aspects of their part of the job (ie. pouring cement, laying artificial sod and placing the plants and rocks where we wanted them. Any changes we wanted done and helped with design of our front yard.
Everyone worked great together.
The whole project took only four days and came in on budget.
We definitely would recommend JNR HOME IMPROVEMENTS!!!!!!!
Our yard is the best yard in East Palmdale!!
Valarie and Adrianne Fisk
We had Easy Turf installed, the JNR Team was awesome, courteous, professional, on time and cleaned up after themselves. Will definitely call on them again!
Letter from Client
RECOMMENDATION: FOR JNR HOME IMPROVEMENTS
As an introductory statement, I would like to say that, I can highly recommend the JNR Company for landscaping and yard improvements. I say that as a homeowner for over 50 years, with a lot of experience with commercial help.
In June of 2015, I realized my large grass yard (8000 sq.ft.) was not appropriate for the water shortage that exists in California. I confess, at the time, there was a subsidy available through my water company to make a reduction. I made a personal investigation and study of on-going yard projects in my area. One impressed me as to the design and work that was in progress. When I talked with the homeowner, she gave me a JNR business card, along with her recommendation of their work.
I contacted JNR and a representative came out promptly to study my yard, and what I had in mind. When I proposed my plan, he accepted it, and he made several good recommendations to be used. I was impressed with this. In addition, He recognized the “time element” to complete the yard, prior to the end of the subsidy. He told me that He would get back to me quickly, once he checked their work schedules. Within a day, he called back and said that his company could do the work, in the time period required. I gave the go ahead.
The JNR Company showed up as scheduled, with a full crew of competent and involved workers. The work was completed on time, and as advertised, and I was able to qualify for the subsidy, which was a great help.
One more item—a BIG one for me; that cemented my confidence in JNR, and made it easy to give them a high recommendation: A new fine stone material was utilized in one area. The fine stone was new and had a desired color. However, due to an unknown characteristic of the new stone, it was not suitable for the long term. The JNR representative told me that it would be replaced; and, it recently was. Again, the work team was above average in their handling the work. They came on time, had a full crew, and did the work quickly.
I feel that this guarantee of their work is something to reassure the homeowner that JNR is behind their work 100%, and they want the homeowner to be completely satisfied. To me, this, along with their quality work and meeting their time schedules, makes them an easy choice.
Donald L. Mallick
Lancaster, CA 93536
JNR Home Improvements recently upgraded my front yard. I went from a water guzzling lawn to a beautiful drought tolerant landscape.
Jeromie and his crew were awesome! They were very accommodating with my hectic schedule, and were always ready to answer questions or address my concerns.
I believe JNR went above and beyond, modernizing a 25 year old irrigation system to a new, modern, efficient system.
I would highly recommend JNR Home Improvements!
We wanted artificial turf for our back yard. We contacted JNR home improvements. Jeromie responded right away. He and his staff are pleasant to have working around your home. The work was done in 2 days. If you have questions Jeromie is available and willing to help.
Our yard looks wonderful!!
THANK YOU JEROMIE AND ALL THE STAFF WITH
JNR HOME IMPROVEMENTS
Bobby & Kellie
I highly recommend this company, they were professional. All of my questions were answered and the contractor provided excellent suggestions for keeping the cost at a minimum. The work was done very fast and they left my yard clean upon completion. I love my pergola and I plan to have my patio cover installed by them as well.
Project Date: March 2014
Project Price: $1,000-$9,999
Came to replace sod lawn with Easy Turf artificial lawn to alleviate watering of our front lawn and to stop windblown water marks on our front windows. Professionals showed up first day to remove sod, cap sprinklers, and setup bubblers for remaining trees in law area. Perfect compaction of decomposed granite under new Easy Turf product was ready for application on day two. JNR people spent hours on day two setting, cutting and then stitching lawn edges to the D-Granite along the driveway, trees, and around the fire hydrant and water meter access at ground level. We are very pleased with the results and are having the rest of the front lawn area completed in the spring of 2015 by JNR. The job site was kept immaculate at all times and after completion, it looked like they never were there! We have had several neighbors and friends comment on how much it looks and feels like real turf, and after a heavy rainstorm, it was completely unnoticeable.
Relationship: Referred to this contractor by Home Depot
Project Date: June 2014
Project Price: $10,000-$49,999
Every member of JNR's team that added on our sunroom was without exception considerate and competent. We are absolutely delighted with the finished product and already spend a great deal of our time using it. They worked carefully and thoroughly, but finished the whole addition in way less time than I expected. We had some rain recently, but no sign of any problem in our sunroom!
Project Date: May 2014
Project Price Range: $1,000-$9,999
We had been waiting for almost 8 years to do something to out backyard. We really wanted a patio and cover. We did some research and came across JNR. They came out for a consultation and showed us pictures of what they could do. We fell in love with the work we saw! Everyone that worked on our backyard was nothing but friendly and professional! My husband and I highly recommend JNR for all of you landscaping and patio/cement work!!!!
When I bought my home two months ago my biggest concern was the lack of a patio cover. I talked to other contractors before I found JNR Home Improvements. I was promptly contacted by Ron Schaefer. He was quick to come out and was very prepared. He showed me numerous photos and gave me tons of ideas. He listened to what I had to say and worked very hard to get us what we wanted at the price that was right. Jeromie, the business owner, came out a few days later and went over the whole process again to make sure all of the details were correct. When my materials came in Jeromie was quick to notify me and they started work within a few days. The crew that installed my cover was very knowledgeable and efficient. The whole job was done in a day and a half. They cleaned the area both days and other than the patio cover, you would never now that anyone had been there.
Jeromie, you run a top notch business and I thank you. You have gained a customer for life. Great Job.
Project Date: May 2014
Project Price Range: $1,000-$9,999
This company deserves more than five star, and we were looking for six star, but didn't find any. Jeromie and his team did a great job on our patio. The permitting and the construction went excellently well. They even made a follow-up visit to our house to make sure everything was okay. We strongly recommend JNR to anybody looking for a Patio construction company. You won't regret hiring them, especially regarding work quality and cost.
DD and Esther
Testimonial emailed by homeowners
JNR Home Improvements is a high class company. When I had a pre-built patio from a previous home owner and found out it wasn't permited, JNR was the only company willing to take on the restoration job. It was a grueling and painstaking process that eventually led to a complete tear down and rebuild. JNR remained patient and informative throughout, never pressuring me to tear down until all other options were exhausted.
JNR is a high quality company with high quality work. They do the job right, do not cut corners and care about customer satisfaction. As such the price may be slightly on the high end but it is worth it due to the quality and customer service you will receive.
We also bought some artificial turf from JNR and it was so real looking my gardener accidentally mowed over it the first time he saw it! It wasn't harmed, thankfully.
Would recommend and use again. 5 Stars.
Testimonial letter emailed by homeowners
“Jeromie Roberts and JNR Home Improvements were fantastic! I recently used them for
multiple home remodeling projects. It was my first experience with a contractor, and having
seen “The Money Pit,” I was a bit afraid at first, but Jeromie soon put my fears to rest. Jeromie was always willing to discuss any ideas I had, and made great suggestions to save me money and help me to decide what I should do. He responded right away to my multiple texts, emails and phone calls. He even came over on weekends and after hours to make sure things were okay.
He is extremely honest, and I was very impressed with his integrity. His estimates were always spot on; in fact, several times he came in under estimate. He was always there when he said he would be, and kept to his schedule. His work was impeccable, and he used the highest quality materials and workmen. Kudos also to his crew, Wes and Rick. They were exceptional!
Jeromie and his crew were extremely polite and friendly and they always cleaned up beautifully when they left each day. I always felt I could trust them to be in my house when I wasn’t home.
They even treated my pets with great kindness, care and affection. It was such a treat having
them work in my house. I came to feel as if they were members of my own family. I would
recommend them highly to anyone who needs construction work of any kind done, including plumbing and electrical work. If they can’t do it, they know good people who can.”
Project Date: June 2014
Project Price: $1,000 - $9,999
I am thankful we chose Jeromie and JNR Home Improvements for our new patio. We had been going back and forth if we were going to invest the money and pull the trigger to get the patio installed. The minute Jeromie came over to give us an estimate, we trusted him. He believed in his company and believed in his product which was obvious in his presentation. He came prepared with pictures of previous jobs, copies of his insurance, and letters of recommendation. He took measurements and very quickly gave us a very reasonable bid and was able to show us different options that were available. Jeromie was not a high pressured sales person which I appreciate. Once the decision was made, he was able to order the materials and schedule an install based on our schedules. The whole job took 2 days. His employees were hard working and pleasant. They even cleaned up each day, which is rare for contractors. We are very pleased with the way the patio turned out and wished we had done it sooner. I highly recommend Jeromie and JNR for all your patio and home improvement needs!!!
We hired another contractor to remove our old concrete decking around our pool, and we were going to have the wooden patio cover rejuvenated. When the price was quoted we decided it was probably more cost effective to replace with an Alumawood cover. I contacted three different contractors to obtain quotes but Jeromie was the only one that was communicative and showed up to view the project. His price was very competitive and he explained every step in detail - he showed up EVERY time he said he would. Old patio cover was removed and disposed of and all mess cleaned up. On Monday he and his crew showed up and erected the patio, with light installation, and they did an AWESOME job. As we are still waiting to have concrete sealed, and are anxious to finish, Jeromie and his two workers worked until 7p.m. to complete the project. We are delighted with our new patio and would recommend this contractor to anybody that asked. Jeromie is knowledgable, courteous, and friendly, and did not let us down one time. His crew cleaned up so well you would never have known they had been there! HIGHLY RECOMMENDED!
Review from YELP!
I give JNR and Jeromie an A+++++++++. I had an old wood patio cover and needed it replaced. Jeromie and his crew did an incredible job with a new aluminum cover that looks great and has helped keep my house cool and protected from the summer sun.
Jeromie and crew were very professional and made sure the work area was clean at the end of each workday. He was honest and charged a very fair price for a super patio cover and completed the job in a very timely manner. He is licensed and carries all the required insurance and workers compensation coverage.
If I ever need any construction work again, I will definitely give JNR a call. I would not hesitate at all to recommend Jeromie and JNR to anyone looking to improve their home.
We decided to redo our whole backyard of swimming pool and concrete, and an old aluminum, screened in patio. We called three different construction companies and JNR was one, As soon as the owner, Jeromie, came out we knew this guy knew what he was talking about. He was so helpful and informative. We thought we wanted to tear down the old patio and put up a wood covered patio. Jeromie sold us on a new aluminum cover that has 3 inches of insulation in the roof. Never have to paint it, and we got can and a ceiling fan. It is the most awesome patio I have ever seen. We love it! Jeromie helped us design the concrete so that we could have a grass area around the patio on one side. It came out beautiful. He brought in the concrete company that he does business with and they Jack-hammered all of the old concrete out and put in a tinted concrete with an awesome design. We couldn't be more pleased. From start to finish everything went right along with the schedule Jeromie gave us. We also had Jeromie put in a new French door leading out to the patio. That came out so beautiful! I think Jeromie is a perfectionist and it shows. His work is top of the line. We really can't say enough about JNR Home Improvements.
Review from Google
I am extremely pleased with my beautiful new hallway tile installed just in time for the baby shower I hosted a few weeks ago. We faced several challenges including the unexpected early arrival of his tile expert's baby, forcing Jeromie to install it all himself to meet my hard deadline. Unable to match the existing tile Jeromie was able to order new tile and create nice transitions between the new and old. The job included hand scrubbing of the existing grout, and cleaning of almost 450 sq ft of tile by his tireless worker. Jeromie was very responsive to any concerns and made sure I was completely happy with the results. I have received many compliments on the hallway and would highly recommend JNR Home Improvements for all jobs BIG and small. Thanks Jeromie, you made the house look great !!!
My boyfriend and I recently had a flood from our washing machine on our second floor, which completely ruined the laundry room and our master bath. We had Paul Davis come in and remove the water damager and they indicated they were going to complete the construction for us; however, Paul Davis pretty much left us high and dry. We found JNR and they were quick to come in and help us out. Being relatively new home owners, we weren't really sure how we wanted our bathroom to look and Jeromie was extremely helpful. He helped us pick out our tile and came up with a design for us. He got his crew started very quickly... I work from home, so I interacted with his crew daily and they were extremely polite and consulted with me during the process to make sure everything was going the way I wanted it to. Jeromie stopped by daily to check on the progress and make sure things were going smoothly. They completed the work within a couple weeks and we are so happy with the result! My boyfriend and I joke that every time we shower now, it's like we're in a spa. I would absolutely recommend JNR to friends and family. We would like to use the left over tile from upstairs to tile our guest bathroom downstairs and we will probably call them again to help us out!
I am soooo happy with the job Jeromie did on my home. I decided to replace all my windows and I gave him a call and we set up an appointment for an estimate and I am glad I went with him. He gave a very fair estimate and even did the work himself! He seemed very trustworthy and honest, I wasn't even home when he did the installation! I would highly recommend him for any job, A+!! Thank you again for the beautiful job Jeromie, my house looks amazing now!! :))
Review from YELP! 1-3-13
Very Happy *****
Provided by YPmobile
We hired this company to build a patio cover off of our residence in Quartz Hill, CA. I was pleased to see the owner on site constructing the patio with his worker. The project was completed quickly and I felt they cared to see it done properly.
We will be using JNR again on our next project, vinyl windows.
Quartz Hill, CA